Appointments

We highly recommend that you schedule your appointment at least one week in advance to ensure that your preferred date and time is available.  All appointments (except for electrolysis appointments) are confirmed by telephone 48 hours before your appointment.

Consultations

Always complimentary.

MedSpa Cancellation Policy

We are reluctant to charge for any cancelled or ‘no show’ appointments, however this is having a negative impact on our services to clients on our wait list.  These clients can not be accommodated due to lack of notice or no notice being given to cancel.  As a result, if you fail to provide 24 hours notice to cancel your appointment there will be a $25 charge for each half hour booked for your appointment.  This pertains to all services offered at Advanced Laser & Skin Center.

This fee is due upon rescheduling of your next appointment.

We have an excellent reputation and we want to keep our clients experience on the highest level. This policy will help us to serve you better.  If you have questions or concerns about this policy please call us at 781-935-7333.

Med Spa Arrival

We fully understand that sometimes being late is outside of your control.  We will always do our very best to accommodate late arrivals by performing the most complete treatment possible in the time remaining.  We suggest you arrive 15 minutes early, particulary for your first appointment; this will give you plenty of time to check in and fill out necessary forms.  Arriving late will rob you of precious treatment time as each session will be finished on time as a courtesy to the next client.

Gift Cards

Advanced Laser & Skin Center Gift Cards must be presented to receive services and make purchases.  Gift cards are non refundable or reemable for cash.  We are not responsible for lost or stolen gift cards.

Payment Types 

We accept cash, personal checks with proper identification, MasterCard, Visa and Discover for payment.  Gratuities are to be paid in cash or check to service provider.  Gratuities can not be included in gift cards, credit cards or check payment for services.

Returned Checks

We accept checks with proper identification, however a $20 charge will be assessed for any returned checks.

Products

To continue your skin care regime at home, spa products that are used in the treatments are available for purchase.  Recommendations for you and your skin type will be made.

Cleanliness

In keeping with our commitment to cleanliness, safety and hygiene, our equipment is sterilized and sanitized after every treatment and service.

Security

The information we collect from our clients is sorted in databases that we control.  Access to the servers on which we store visitor information is restricted.  We use credit card information only to bill you for products and services from Advanced Laser & Skin Center.  We do not share your credit card information with anyone, except as may be necessary to process your transaction.